What happens when your connection drops

If Chairside can't reach the network, your in-progress work stays on this device and syncs as soon as you reconnect.

Staying calm when the Wi-Fi isn't

Dental offices don't always have rock-solid Wi-Fi. If Chairside loses its connection, your work is saved on this device and syncs as soon as you reconnect.

  1. Check your connection: Confirm the operatory is back online — a wired connection is steadiest during a busy day.
  2. Retry: Use Retry now to pick up where you left off once you're reconnected.

Nothing you've entered is lost while you're offline — it's held on this device until the connection returns.