Know what the patient owes before the chair empties
Closing the coverage and eligibility gap, and catching denials before the claim goes out, changes the conversation at the chair.
The gap between the plan and the price
A patient accepts a treatment plan at the chair, then gets a bill weeks later that does not match what they expected. Or a clean-looking claim comes back denied for a reason that was knowable up front. Both problems have the same root: the coverage conversation happens too late, after the patient has left and the moment to align on cost has passed.
Closing that gap means moving coverage and coding forward, into the room, while the patient is still in the chair and the decision is still live.
Code it right the first time
When the note is grounded in the encounter, the procedures you documented can be translated into codes without re-keying. That matters for more than speed. Accurate coding is the difference between a claim that pays and a claim that bounces.
- Procedures documented in the encounter map to the codes that describe them.
- Coding decisions stay tied to what was actually said and done.
- Denial risk gets surfaced in plain language, not payer jargon.
Coverage and coding at the chair is part of the Coverage edition. Existing Scribe customers keep the note; Coverage adds the eligibility and denial-risk layer on top.
Catch denials before they happen
A denial is expensive twice: once when the claim is rejected, and again when a team member has to work it. The cheapest denial to handle is the one that never goes out. Surfacing denial risk before the claim is filed turns a rework problem into a quick fix at the point of care.
The details have to be exact. With Chairside, the doctor's words go straight into the note, so nothing gets lost in translation. Treatment details, tooth numbers, measurements, fees, and next steps are all captured clearly.
A better conversation at the chair
When you can show a patient a clear coverage story and a realistic sense of what they will owe, case acceptance stops being a guessing game. The patient trusts the number because it is grounded, and your team is not left chasing a surprise balance later.
The best time to talk about money is while the patient is still in the room and still deciding. Coverage at the chair makes that conversation possible.